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FAQs

Have a question? Need an answer? Browse our FAQs for the most up-to-date information on our Any Mountain and Vail Resorts’ Retail locations.


Junior Trade

Q: What about Junior Trade?
A: While we do offer the program in Any Mountain Corte Madera and Any Mountain Tahoe City both locations will have very limited availability for Junior Trade; we recommend you turn in your gear for a 50% credit in the form of a gift card. A gift card can be used at any of Vail Resorts’ 200+ US retail locations to buy any of the gear you need to get on the mountain.

Q: What if I go to the store and you don’t have my size/new gear/used gear?
A: If you’d like to turn in your child's gear and we don’t have what you’re looking for, you’ll receive your 50% credit back as a store gift card. It’s valid at any of Vail Resorts’ 200+ US retail locations.

Gift Cards

Q: What do I do with my Any Mountain gift card?
A: You can use your gift card at any of Vail Resorts’ 200+ US retail locations.

Other

Q: How long will you offer service?
A: the service counter at Any Mountain Corte Madera will close as of February 26, 2021. If you need tuning, waxing or any other services, you can visit us en route in Any Mountain Tahoe City or in any of our Vail Resorts' locations.

Q: What if I have a product under warranty that breaks?
A: You can visit Any Mountain in Tahoe City, or any of Vail Resorts' other locations, and our team will be happy to help you submit a warranty claim.

Q: What if I need to make a return or exchange?
A: All purchases at our Corte Madera location are final sale and they will not be accepting returns at this time. If you need to make a return or exchange from one of our other locations, our standard return policy still applies and can be used at any of Vail Resorts’ 200+ US retail locations.