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FAQ

Have a question? Need an answer? Browse our FAQ for the most up to date information on our Any Mountain and Vail Resorts’s Retail locations.


Store Opening/Closing

Q: When will Any Mountain Redwood City open?
A: Any Mountain Redwood City will not be reopening; you can still visit us at our Corte Madera location, or in Tahoe City on the way to many of our resorts.

Q: Will Any Mountain Corte Madera be staying open?
A:Our Any Mountain Corte Madera location will be open for the duration of the winter season, and will be permanently closing in Spring 2021. If you’d like, you can sign up to receive updates via e-mail here.

Q: Will Any Mountain Tahoe City be staying open?
A: Yes – Any Mountain Tahoe City will continue to serve our guests. In addition, we have a number of other Tahoe area locations offering the same great gear, service, expertise. Check out all of our locations here: https://www.vailresortsretail.com/locations/lake-tahoe-ca/

Q: What is happening to the Any Mountain stores?
A: Any Mountain Redwood City is permanently closed. Any Mountain Corte Madera will be open for this winter season and will then permanently close in Spring 2021. Any Mountain Tahoe City will remain open, and we have a number of other Tahoe area locations offering the same great gear, service, and expertise. Check out all of our locations here: https://www.vailresortsretail.com/locations/lake-tahoe-ca/

Jr. Trade

Q: What about Jr. Trade?
A: While we do offer the program in Any Mountain Corte Madera and Any Mountain Tahoe City both locations will have very limited availability for Jr. Trade; we recommend you turn in your gear for a 50% credit in the form of a gift card. A gift card can be used at any of Vail Resorts’ 200+ US retail locations to buy any of the gear you need to get on the mountain.

Q: What if I go to the store and you don’t have my size/new gear/used gear?
A: If you’d like to turn in your gear and we don’t have what you’re looking for, you’ll receive your 50% credit back as a store gift card. It’s valid at any of Vail Resorts’ 200+ US retail locations.

Gift Cards

Q: What do I do with my Any Mountain gift card?
A: You can use your gift card at any of Vail Resorts’ 200+ US retail locations.

Other

Q: How long will you offer service?
A: The service counter at Any Mountain Corte Madera will close in early March. If you need tuning, waxing, or any other services, you can visit us en route in Any Mountain Tahoe City or in any of our resort locations.

Q: What if I have a product under warranty that breaks?
A: You can visit Any Mountain in Tahoe City, or any of our other locations, and our team will be happy to help you submit a warranty claim.

Q: What if I need to make a return or exchange?
A: Our return policy still applies, and you can make a return or exchange at any of our 200+ US retail locations.